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Frequently Asked Questions:
What is the turnaround time for photography?
Our standard photography turnaround time is the next business day following your appointment.
Examples:
• Monday shoot → Tuesday delivery
• Thursday shoot → Friday delivery
• Friday shoot → Monday delivery
If you have a special deadline, please let our team know when scheduling and we will do our best to accommodate your needs.
What is the turnaround time for video?
Our standard real estate video turnaround time is two business days following your appointment.
Examples:
• Monday shoot → Wednesday delivery
• Tuesday shoot → Thursday delivery
• Thursday shoot → Monday delivery
• Friday shoot → Tuesday delivery
Because we operate with limited production staff on weekends, Friday video shoots should be expected to deliver on Tuesday.
In some cases, we may be able to complete Friday video projects by Monday, but this is not guaranteed. If you have a time-sensitive listing or special deadline, please let us know when booking so we can determine whether accommodations are possible.
Please note that certain advanced editing services, AI enhancements, custom projects, or specialty deliverables may require additional production time.
What should I do to prepare a home for Photo day?
Here is our Prep List: Click Here!
Do you offer AI services?
Yes.
We offer a variety of AI-powered marketing enhancements, including virtual renovations, image enhancements, object removal, sky replacements, virtual property concepts, and other custom AI services.
We currently offer multiple AI service tiers depending on the complexity of the request.
Pricing, turnaround time, and available options vary based on the scope of the project. Please contact our team for a customized quote and timeline.
Do you offer virtual staging?
Yes.
Virtual staging is available with a standard turnaround time of one business day.
You may request virtual staging in one of two ways:
Option 1: Request During Booking
Let us know during the appointment or booking process which rooms you would like virtually staged.
Option 2: Request After Delivery
After receiving your photos, simply provide the image filename along with the room type you would like staged.
Examples:
• DSC3456.jpg – Stage as Primary Bedroom
• DSC7243.jpg – Stage as Living Room
• DSC8910.jpg – Stage as Home Office
Our team will complete the requested staging and deliver updated files.
Do you provide aerial photos with property lines?
Yes.
When aerial photography is ordered, we include one aerial image with estimated property lines at no additional charge.
Property lines are created using publicly available mapping resources, including information provided by the client, municipal GIS data, Regrid, AcreValue, and other available sources.
Property Line Disclaimer
Property lines shown in aerial photographs are intended for general marketing and visual reference purposes only.
These lines are estimates and should not be relied upon for legal, surveying, boundary, zoning, title, construction, or land-use decisions.
The HYN Group does not guarantee the accuracy of any property line overlay and recommends consulting a licensed land surveyor when exact property boundaries are required.
